1. Introduction

Welcome to classiclooks.in. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Indian law, including the Information Technology Act, 2000, IT Rules 2011, Consumer Protection (E-Commerce) Rules 2020, and the Digital Personal Data Protection Act, 2023.

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2. Information We Collect

We may collect the following types of information:

• Personal Information (PI): Name, email address, mobile number, shipping/billing address, and order history.

• Sensitive Personal Data or Information (SPDI): Payment details (like credit/debit card, UPI), passwords.

• Technical and Usage Information: IP address, browser type, device details, location, pages visited, and interaction with our website.

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3. Purpose of Collecting Information

Your data is collected and used for the following purposes:

• To process orders and provide customer service.

• To verify your identity and prevent fraud.

• To manage your account and personalize your experience.

• To communicate with you regarding orders, offers, and updates (with your consent).

• To improve our services, website, and user experience.

• To comply with legal and regulatory obligations.

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4. Consent

By accessing or using our website, you provide consent for the collection, use, and sharing of your personal data as described in this policy.

You may withdraw your consent at any time by contacting us or adjusting your account preferences. However, this may limit your access to certain features of our website.

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5. Sharing and Disclosure

We may share your personal data with:

• Payment gateways for processing transactions.

• Shipping and logistics partners for order delivery.

• Third-party service providers for marketing, customer service, and analytics.

• Government or regulatory authorities, if required by law.

We do not sell your personal information to any third parties.

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6. Data Security and Storage

We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Data is stored on secure servers and is retained only as long as necessary for legal, business, or operational purposes.

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7. Your Rights

Under applicable Indian laws, you have the right to:

• Access your personal data.

• Request correction or deletion of inaccurate or outdated data.

• Withdraw consent for data processing.

• Lodge a complaint with the designated Grievance Officer.

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8. Grievance Redressal

If you have any concerns or complaints related to your personal data or this policy, please contact our Grievance Officer:

• Name: [Insert Grievance Officer’s Name]

• Email: [Insert Email Address]

• Phone: [Insert Phone Number]

We will make every effort to address your concerns within 30 days.

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9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve your browsing experience.

• Understand user behavior and analytics.

• Enable site features like login, cart, and checkout.

You can manage or disable cookies through your browser settings. Some website features may not function properly without cookies.

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10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is collected inadvertently, it will be deleted upon discovery.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The revised policy will be effective from the date it is published on this page.

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12. Contact Us

For questions or feedback regarding this Privacy Policy or your personal data, contact us at:

• Email: Lambalaxminarayan852@gmail.com

• Phone: +91 98710 82536